Privacy Policy

At MappedMoment, we take your privacy seriously. This Privacy Policy describes how we collect, use, process, and share your personal information when you use our website and services to create custom map art.

By using MappedMoment, you agree to the collection and use of information in accordance with this policy. If you have any questions, please contact us at hello@mappedmoment.com.

We collect several types of information to provide and improve our services:

Account Information: When you create an account, we collect your name, email address, and authentication details through our OAuth providers (Google or GitHub).

Order Information: When you make a purchase, we collect your shipping address, billing address, phone number, and order details necessary to fulfill your order.

Design Data: We store the custom map designs you create, including location coordinates, style preferences, and any text you add to your designs.

Usage Information: We automatically collect information about how you interact with our website, including your browser type, device information, IP address, and pages visited.

We use cookies and similar technologies to:

• Keep you signed in to your account
• Remember your preferences and settings
• Understand how you use our website
• Improve our services and user experience
• Enable shopping cart functionality

You can control cookies through your browser settings. However, disabling cookies may affect some functionality of our website.

We work with trusted third-party services to operate our business:

Stripe (Payments): We use Stripe to process payments. Your payment card details are collected and processed directly by Stripe. MappedMoment never stores or has access to your full card number. Stripe's privacy policy can be found at stripe.com/privacy.

Printful (Order Fulfillment): We share your shipping address and order details with Printful to print and ship your custom map art. Printful's privacy policy is available at printful.com/policies/privacy.

Authentication Providers: We use Google and GitHub for account authentication. When you sign in, we receive basic profile information (name, email, profile picture) from these providers.

Map Services: We use Mapbox and OpenFreeMap for map rendering. These services may collect usage data in accordance with their privacy policies.

We never store your payment card details. All payment processing is handled securely by Stripe, a PCI-compliant payment processor. When you make a purchase, your card information is transmitted directly to Stripe over an encrypted connection.

We only store a reference to your Stripe customer ID, which allows you to view your order history. Your actual payment details remain secure with Stripe.

We use the information we collect to:

• Process and fulfill your orders
• Save and manage your design creations
• Send order confirmations and shipping updates
• Respond to your questions and provide customer support
• Improve our website and services
• Detect and prevent fraud
• Comply with legal obligations

We do not sell your personal information to third parties. We only share information as described in this policy or with your consent.

We implement appropriate security measures to protect your personal information. This includes:

• Encryption of data in transit using HTTPS/TLS
• Secure authentication through trusted OAuth providers
• Regular security reviews of our systems
• Limited access to personal data on a need-to-know basis

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

Depending on your location, you may have certain rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.

Correction: You can ask us to correct inaccurate information.

Deletion: You can request that we delete your personal information, subject to certain exceptions (such as legal requirements or completing pending orders).

Data Portability: You can request your data in a portable format.

Opt-Out: You can opt out of marketing communications at any time.

To exercise any of these rights, please contact us at hello@mappedmoment.com.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Specifically:

• Account information is kept while your account is active
• Order records are retained for legal and accounting purposes
• Design data is kept until you delete it or close your account

You can delete your account at any time by contacting us. Upon deletion, we will remove your personal information, except where retention is required by law.

Your information may be transferred to and processed in countries other than your own. Our service providers, including Stripe and Printful, operate globally. We ensure that any transfers comply with applicable data protection laws.

Our services are not directed to children under 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

We encourage you to review this policy periodically. Your continued use of our services after changes indicates acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: hello@mappedmoment.com

You can also reach us through our contact page.